Scaling change in higher education: A guide for stakeholder groups

Scaling change in higher education: A guide for stakeholder groups

A new Pullias Center publication shows external groups how to effectively support change and reform in higher education

Two months ago, the Pullias Center for Higher Education and the Association of American Universities (AAU) jointly released “Scaling Improvement in STEM Learning Environments: The Strategic Role of a National Organization,” a report assessing AAU’s efforts to reforms of undergraduate STEM teaching and learning on a national level through the Undergraduate STEM Education Initiative.

Now, a companion guide to that report is available for groups who, like the AAU, aim to scale changes in the higher education space. Titled “Scaling Change in Higher Education: A Guide for Stakeholder Groups,” this publication was written by Adrianna Kezar, professor of higher education at USC and co-director of the Pullias Center, along with postdoctoral research associate Joseph Kitchen and former Pullias research assistant Elizabeth Holcombe, who is now a visiting research associate at the Center for Postsecondary Research at Indiana University Bloomington.

“This guide is for these key external stakeholder groups (policymakers, national associations, reform groups, accreditors, foundations, government agencies, business and industry) that support change and reform of the higher education enterprise,” wrote the authors. “It presents a toolkit that provides advice for external stakeholders on how to be effective partners in working with colleges and universities to support changes that go to scale.”

“Scaling Change in Higher Education” includes many real-life examples from the AAU Undergraduate STEM Education Initiative and offers helpful guiding questions and worksheets to help groups working with colleges and universities to make significant improvements in higher education.

“This guide will be especially valuable for external stakeholders who are aiming for large-scale change of practice or policy across multiple institutions or the entire higher education sector,” wrote the authors. “Foundations, agencies and non-profits are hoping to foster change at an even broader scale that will not just affect a set of campuses, but rather an entire sector, a discipline, or all of higher education.”

This publication is part of Kezar’s ongoing research on STEM reform and  institutional culture and change.

Scaling Change in Higher Education: A Guide for Stakeholder Groups

Scaling Change in Higher Education: A Guide for Stakeholder Groups


Adrianna Kezar, Elizabeth Holcombe, Joseph Kitchen (2018)

Created for key external stakeholder groups that support change and reform of the higher education enterprise, this guide presents a toolkit with practical advice on how to be effective partners in working with colleges and universities to support changes that go to scale.

The guide serves as an action-oriented companion piece to the report, Scaling Improvement in STEM Learning Environments: The Strategic Role of a National Organization.

Categories: STEM Reform, Guides


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Kezar, A. (2018). Scaling change in higher education: A guide for stakeholder groups. Washington, DC and Los Angeles, CA: Association of American Universities and Pullias Center for Higher Education.

This project is funded by a three-year grant from the Improving Undergraduate STEM Education program within the Department of Undergraduate Education of the National Science Foundation, under Grant No. NSF DUE-1432766.